Complaints mechanism

File a grievance

The formal channel for people and communities affected by projects the coalition finances. Filing is free, requires no lawyer, and can be confidential. The mechanism operates independently of the investment teams whose projects it examines. Fields marked * are required.

Who is filing

Individuals, communities, and organisations may file — directly or through a representative.

Filing as *
Keep my identity confidential from the project parties *
The project

As much as you know — the mechanism confirms the details.

The grievance

Describe the harm in your own words. You do not need legal language — you need to be specific about what changed.

Type of harm * Select all that apply.
Is the harm ongoing?
Toward resolution
Is there an immediate risk to safety? Urgent filings are triaged the same business day.

The complaints mechanism handles harm connected to coalition-financed projects. It cannot adjudicate matters unrelated to coalition financing, but where a filing falls outside scope, the mechanism says so with reasons and points to the right venue where one exists.